Dink Divas Privacy Policy

Dink Divas Pickleball Retreats (“Dink Divas,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have. It applies to our website, dinkdivaspickleballretreats.com, our social media ads and lead forms (including Facebook and Instagram), and any communication you have with us.

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Information We Collect

Information you give us. When you fill out a form on our website, submit a Facebook or Instagram lead form, book a retreat, or contact us, we may collect:

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• Your name

• Email address

• Phone number

• City and state

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Pickleball skill level, retreat preferences, and dates of interest
 

Dietary needs, rooming preferences, or other details you choose to share for your retreat
 

Payment information when you book (processed securely by our payment provider; we do not store full card numbers)

Information collected automatically. When you visit our website, we and our partners may collect basic technical information such as your IP address, browser type, pages visited, and how you arrived at our site.

We use cookies and similar tools, including the Meta Pixel and Meta Conversions API, to understand how our website and ads perform.

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How We Use Your Information

We use your information to:

• Respond to your questions and send you the retreat information you requested

• Process and manage your retreat booking

• Contact you by email, phone, or text message about retreats, availability, and special offers

• Improve our website, retreats, and advertising

• Show you relevant ads on platforms like Facebook and Instagram

• Comply with legal obligations

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Text Messages (SMS)

If you provide your mobile number and agree to receive texts, we may send you messages about your inquiry, your booking, and upcoming retreats. Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out, or HELP for help.

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We do not sell, rent, or share your mobile phone number or text-messaging consent with third parties or affiliates for their marketing purposes.

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How We Share Your Information

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We do not sell your personal information. We share information only with:

Service providers who help us run our business, such as our website host, email and texting platforms, payment processor, and booking tools. They may use your information only to provide services to us.
Our retreat venue and staff, only as needed to deliver your retreat (for example, rooming or dietary needs).
Advertising partners, such as Meta (Facebook and Instagram), to measure and improve our ads.
Legal authorities, if required by law or to protect our rights and the safety of our guests.
 

Your Choices

Emails: Click “unsubscribe” in any marketing email.
Texts: Reply STOP to any message.
 

Ads and cookies: You can adjust your ad preferences in your Facebook or Instagram settings and manage cookies through your browser settings.
 

Access, correction, or deletion: Email us at [your email] to request a copy of your information, correct it, or ask us to delete it. We will respond within a reasonable time.
 

How Long We Keep Information

We keep your information as long as needed to respond to your inquiry, provide your retreat, stay in touch (unless you opt out), and meet legal, tax, and accounting requirements.

Data Security

We use reasonable safeguards to protect your information. No method of transmission or storage is 100% secure, but we work to keep your information safe.

Children’s Privacy

Our retreats are for adults. We do not knowingly collect information from anyone under 18.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date.

Contact Us

If you have questions about this Privacy Policy or your information, contact us:

Dink Divas Pickleball Retreats
Phone: 706-920-4070